• Privacy & Cookies policy

    Resiplast NV/SA attaches great importance to the protection of the privacy of all persons from whom we collect personal data. We handle and secure these personal data with the greatest possible care, in accordance with the applicable legislation in Belgium.

    In this privacy and cookies policy, we explain what personal data we collect, how and for how long we process them, to whom we may transfer them, what your rights are and how you can exercise them.

     

     

    Contact forms

    You can contact us using our contact forms.

    For this purpose, we process the following personal data:

    • First name and surname
    • E-mail address
    • Phone number
    • Company name
    • Information you enter yourself as message content

    We use this information only for the requested contact.

     

     

    Application forms

    You can apply to our company via our application forms.

    For this purpose, we process the following personal data:

    • First name and surname
    • E-mail address
    • Phone number
    • Motivation letter
    • CV

    We process these personal data only for the purpose of processing your application. We retain applicant data for up to 4 weeks after the completion of the recruitment and selection process or with your consent for up to 1 year after the completion of the recruitment and selection process.

     

     

    Web analytics

    We use Google Analytics (web analysis software) to collect information about your sessions on our website. We use this for the purpose of our legitimate interest to track how users use our website and how effective our advertising is. Cookies from Google Analytics and Google Ads will be placed on your computer via our website as part of this "Analytics" service.

    Google Analytics tracks visitor statistics such as the number of page views, number of sessions and average time on page. Advertising and remarketing functionalities are loaded only if you accept marketing cookies.

    Google may provide these data to third parties if Google is required to do so by law or insofar as these third parties process these data on behalf of Google. This lies outside of our control.

    We have entered into a processing agreement with Google. The information collected by Google is anonymised or pseudonymised as much as possible. You can read more about what data Google collects in Google's Privacy Policy. User- and event-level data collected by Google Analytics are retained for up to 50 months.

     

     

    ReCAPTCHA

    We use Google's reCAPTCHA service to protect our website from spam and abuse. For this purpose, a website visitor's IP address, mouse movements and possibly other data are collected. By analysing this information, Google can infer whether we are interacting with a real website visitor or a robot. You can read more about what data Google collects in Google's privacy policy.

     

     

    With whom do we share your personal data?

    We only share your data with third parties:

    • -for the purposes of performing an agreement concluded with you;
    • -or if you give permission to do so;
    • -or in order to comply with a statutory obligation;
    • -or if we have a legitimate interest in doing so.

     

    These parties are:

    • -IT suppliers and service providers (e.g. web hosting)
    • -Mailing providers
    • -Web analytics and cookie providers
    • -Marketing specialists who support us in our marketing campaigns
    • -Payment services (and collection agency)
    • -Delivery services

    In certain cases, your personal data may be transferred outside Belgium and outside the European Union. We take the necessary contractual and technical security measures to ensure that all personal data transferred are adequately protected against loss or unlawful processing.


     

    Security measures

    We have taken the necessary measures to protect your personal data against possible data leaks, abuse by third parties, and so on, such as protection on the websites by means of SSL certificates, firewalls, limiting the number of locations where data are stored, etc.

    For example: only authorised persons can access our office and our systems and access is limited to the systems they need for professional reasons. These individuals must know and apply our internal privacy and data protection policies correctly. To the extent that data is passed on to third parties, we agree with these third parties that they also provide optimum protection of personal data.

     

     

    Cookies

    We use our own cookies and those of third parties. Cookies are small information files that are automatically stored on or read from the website visitor's device (such as computer, tablet or smartphone) via the web browser.

    On your first visit to our website, we will display a message explaining our use of cookies. We use the following categories of cookies:

    • Essential and functional cookies
    • Analytical cookies
    • Marketing cookies
    • Video cookies

     

    Essential and functional cookies

    These cookies are necessary for the proper functioning of the website and cannot be rejected. They may include the following cookies:

    • Cookies that track what you enter in multi-page online forms.
    • Cookies that remember the contents of your shopping basket.
    • Cookies that remember your self-selected favourites.
    • Cookies that remember your selected filters.
    • Authentication cookies used when you sign up for authenticated services.
    • Security cookies for the purpose of improving the security of the service you have expressly requested and that are used to detect unauthorised authentication.
    • Load balancing session cookies.
    • User interface customisation cookies (such as language preference or results display cookies).

     

    Analytical cookies

    We use analytical cookies to track and analyze how users use our website. Using web analytics software helps us understand how visitors experience our website. Among other things, we track: how much time visitors spend on the website, which pages they visit, where they click on the page and how far they scroll. This data is anonymized or pseudonymized as much as possible.

     

    Marketing cookies

    We use marketing cookies for advertising and (re)marketing purposes. This allows us to measure and improve the effectiveness of our campaigns and advertisements. These cookies are set only after you have given your consent.

     

    Video-cookies

    When we integrate videos from Youtube or Vimeo, for example, on our website, these parties place cookies to learn more about your browsing behavior. If you do not allow these cookies, we will not display this content. For more information, see the privacy policies of Google (Youtube) and Vimeo.

     

     

    Cookie table

    The table below lists the cookies we use. Exactly which cookies are placed varies from user to user. Some cookies are placed only after certain interactions on the website or after you have given your consent.

    Cookie Source Life span Description
    _ga Google 2 years Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
    _gid Google 1 day Used to identify unique users.
    _ga_xxxxxxxx Google 2 years Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
    CONSENT Google 2 years This is used to store a user’s state regarding their cookies choices.
    XSRF-TOKEN resiplast.be Session This cookie is used for security purposes. It’s a secure random token that is used to prevent CSRF attacks.
    cms_session resiplast.be Session This cookie is used for security purposes. It’s a secure random token that is used to prevent CSRF attacks.
    _GRECAPTCHA Google recaptcha 179 days This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.
    DV Google Session This cookie is used by Google to remember your preferences and other information, such as your preferred language, how many results you prefer to have shown on a search results page (for example, 10 or 20), and whether you want to have Google’s SafeSearch filter turned on.
    AEC Google 6 months This is used to prevent spam, fraud, and abuse. This cookie ensures that requests within a browsing session are made by the user, and not by other sites. This cookie prevent malicious sites from acting on behalf of a user without that user’s knowledge.
    SOCS Google 13 months This is used to store a user’s state regarding their cookies choices.
    NID Google 6 months If you use Google services you may have this cookie in your browser. This cookie is used by Google to remember your preferences and other information, such as your preferred language, how many results you prefer to have shown on a search results page (for example, 10 or 20), and whether you want to have Google’s SafeSearch filter turned on.
    __Secure-ENID Google 13 months If you use Google services you may have this cookie in your browser. This cookie is used by Google to remember your preferences and other information, such as your preferred language, how many results you prefer to have shown on a search results page (for example, 10 or 20), and whether you want to have Google’s SafeSearch filter turned on.
    ntriga-cookie-chosen resiplast.be 1 year Used to detect whether the visitor has interacted with the cookie banner.
    EssentialCookies resiplast.be 1 year Stores the user's cookie consent state 
    AnalyticalCookies resiplast.be 1 year Stores the user's cookie consent state 
    MarketingCookies resiplast.be 1 year Stores the user's cookie consent state 
    VideoCookies resiplast.be 1 year Stores the user's cookie consent state 
    __Secure-3PAPISID, __Secure-1PAPISID, __Secure-3PSID, __Secure-1PSID Google 2 years Builds a profile of website visitor interests to show relevant and personalized ads through retargeting.
    __Secure-3PSIDCC, __Secure-1PSIDCC, SIDCC Google 1 year Builds a profile of website visitor interests to show relevant and personalized ads through retargeting.
    APISID SAPISID SSID Google 2 years These cookies are used by Google to display personalized advertisements on Google sites, based on recent searches and previous interactions.
    HSID, SID Google 2 years These cookies contain digitally signed and encrypted records of a user’s Google Account ID and most recent sign-in time. The combination of these cookies allows Google to block many types of attack, such as attempts to steal the content of forms submitted in Google services.
    YSC Youtube Session This is used to prevent spam, fraud, and abuse. This cookie ensures that requests within a browsing session are made by the user, and not by other sites. This cookie prevent malicious sites from acting on behalf of a user without that user’s knowledge.
    LOGIN_INFO Youtube 1,5 years This cookie is used to play YouTube videos embedded on the website.
    PREF Youtube 2 years YouTube uses the ‘PREF’ cookie to store information such as your preferred page configuration and playback preferences like explicit autoplay choices, shuffle content, and player size.
    VISITOR_INFO1_LIVE Youtube 6 months This cookie is used to maintain your preferences. Depending on your ad settings, this cookie could be used for advertising. This cookie may enable personalized recommendations on YouTube based on past views and searches.

     

     

     

    How to manage cookies

    You can enable, disable or delete cookies via the settings of your web browser. Consult your internet browser’s help section or user guide to learn how to do this. Please note that many websites do not work optimally when cookies are disabled. 

     

    What are your rights?

    As a user of our website, you have:

    • the right to access and request additional information about your personal data
    • the right to request the information processed about you in an understandable form
    • the right to correct any inaccurately or incompletely processed data, free of charge
    • the right to erasure of data, unless this is not possible for legal reasons (e.g. invoicing, identification obligation, etc.)
    • the right to object to the processing of your data
    • the right to restriction of processing
    • the right to data portability
    • the right to withdraw your consent for the processing of data.

    If you wish to exercise one or more of your rights or you have any questions or complaints about the way we handle your personal data, please contact us at info@resiplast.be. We will, in principle, comply with your request within one month. However, this deadline may be extended by two months for reasons related to the specific privacy rights or complexity of the request. If we extend this deadline, we will notify you within the first month.

     

    If you wish, and you think you have a justified reason to do so, you can also file a complaint with the Belgian Data Protection Authority:

    Data Protection Authority
    Commission for the protection of privacy (CPP)
    Rue de la Presse 35, B-1000 Brussels (Belgium)
    Tel: +32 (0)2 274 48 00
    Fax: +32 (0)2 274 48 35
    E-mail: commission@privacycommission.be
    URL: https://www.privacycommission.be

     

    Changes

    We reserve the right to make improvements, additions or changes to this privacy and cookies policy. The most up to date version can be viewed at any time on our website. Therefore, please check this privacy and cookies policy regularly so that you are aware of any changes.

    This privacy and cookies policy has been most recently updated on: 02-04-2024.

     

     

    Contact

    RESIPLAST NV/SA

    Gulkenrodestraat 3 - 2160 Wommelgem

    Tel. +32 3 320 02 11

    info@resiplast.be